You're all set β let's get you ready for your session.
This page walks you through everything you need, in the order you need it. Start with Step 1 and go from there.
Before your intro session
Your intro is free and there's nothing to set up in advance β just make sure you can join when the time comes.
Create your parent account
Your account is your home base for everything β bookings, credits, session links, and your materials folder.
Create your account βAlready have one? Log in here.
Check your confirmation email
You'll receive a booking confirmation with your session link. It comes from admin@superstudyhall.com β check your spam folder if you don't see it.
Your session link will also be available in your dashboard anytime at superstudytutoring.com/log-in under Join My Session.
Join your session via Lessonspace
We use Lessonspace, a platform built for tutoring. It has an interactive whiteboard and collaborative tools. No download required β it runs in your browser.
Tip: Headphones are recommended if you run into any audio trouble. Joining with your email (rather than as a guest) lets you access session recordings and notes afterward.
Upload any materials beforehand (optional)
Got a worksheet, assignment, or notes you'd like to work through? Upload them to your Superstudy Shared Materials Folder before the session. Photos of handouts are totally fine.
We will share the folder with you via email and you can find it in under the Account Tab of your dashboard. Click Edit Profile and it is in the βwebsiteβ section.
Loved your tutor? Here's how to get started.
Once you're ready to book ongoing sessions, here's everything you need to set up your account and make your first booking.
Choose a pricing plan
Plans are one-time credit purchases β not subscriptions. They never expire and can be used for any student or service in your household.
Each credit = 15 minutes of tutoring. A 60-minute session uses 4 credits.
Browse plans βBook your first session
This is the most common question we get, so we made a full walkthrough. Watch the video below to see exactly how to book, customize session length, and manage your appointments.
Reschedule/Cancel a Session
You can cancel or reschedule a session in your dashboard. Click the βJoin my Sessionβ tab, then click the three dots to the right of the session to reschedule or cancel. We also include a convenient cancellation link all booking alert emails. We ask that all cancellations occur prior to 6 hours of the sessions start to avoid a charge.
Set up student accounts (optional)
You can create separate logins for your children so they book their own tutoring sessions. Their accounts will be linked to yours so they will have access to any credits that are in your account. This is a great option for an independent student who is managing their own schedule. You can also book on their behalf from your parent account, but you then have to manually assign the session to them.
If you prefer to handle everything through your own account, no worries β you can skip this entirely.
Getting the most out of Superstudy
A few features worth knowing about once you're up and running.
Your shared materials folder
Every family has a dedicated Google Drive folder shared with their tutor. Use it to upload assignments, handouts, or any materials you want to work through. Your tutor uses it to share notes and resources back with you.
Find your folder: Log into your dashboard β click Account β Click Edit Profile βwebsite link.
Session recordings & notes
Session notes are automatically saved within your Lessonspace meeting link after each session. If you join Lessonspace with your email address (rather than as a guest), you can log back in and access recordings and materials for up to 90 days.
Managing your credits & account
Your dashboard shows your current credit balance under My Credits. You can purchase more credits anytime. Don't forget to check your timezone setting under Join My Session to make sure sessions display at the right local time.
Go to your dashboard βBooking & Cancellation Policies
A few things to keep in mind as you get going.
Booking window
Sessions can be booked online up to 6 hours before the start time.
Last-minute requests
Need to book within 6 hours? Text 617-208-4929 or email admin@superstudyhall.com and we'll do our best.
Cancellation policy
We require 6 hours' notice to cancel. Sessions canceled after this window are charged in full.
No-show policy
Tutors wait up to 15 minutes. No-shows are charged in full.
Need Help?
Text our helpline for assistance 617-208-4929
We're here if you need us.
Questions? Something not working? Reach out anytime β we typically respond within a few hours.